The New Delhi Railway Station Parcel Office is a vital logistics hub, handling a large volume of consignments daily. It offers both inward and outward parcel services, catering to individuals and businesses across India. Located adjacent to Platform 16 (Ajmeri Gate side), the office facilitates the dispatch and receipt of goods through Indian Railways’ comprehensive parcel network.
Parcel Booking Timings at New Delhi Railway Station
To ensure smooth service, it’s crucial to adhere to the booking hours. The current operational timings are:
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Monday to Saturday: 8:00 AM to 8:00 PM
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Sunday & Public Holidays: Limited service or closed
Note: For perishable goods and priority parcels, early arrival is recommended.
Types of Parcels Accepted
The Parcel Office at New Delhi Railway Station accepts a wide variety of items, subject to the Indian Railways’ rules and regulations:
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Household Goods (furniture, electronics, etc.)
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Commercial Cargo (wholesale goods, inventory stock)
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Two-Wheelers (motorcycles and scooters)
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Perishables (fruits, vegetables, dairy with proper packaging)
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Documents and Packages (bulk postal shipments)
Step-by-Step Parcel Booking Procedure
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Packaging: Goods must be packed securely. For fragile items, cushioning is mandatory. Two-wheelers must have petrol drained and battery disconnected.
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Weight and Dimensions Check: Weigh the parcel at the counter. Oversized parcels attract extra fees.
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Fill Consignment Form: Provide sender/receiver details, address, and parcel contents.
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Verification and Sealing: The parcel is sealed by railway staff post verification.
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Payment of Charges: Charges depend on weight, distance, and parcel type. Payments are accepted in cash or digital modes.
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Receipt and Tracking ID: A consignment note is issued with a unique Parcel Waybill number.
Parcel Charges from New Delhi Railway Station
Pricing varies based on the category, distance, and weight. Here is an indicative rate chart:
| Weight Slab (kg) | Short Distance (up to 500 km) | Long Distance (above 1500 km) |
|---|---|---|
| Up to 10 | ₹50 – ₹100 | ₹150 – ₹200 |
| 10 – 30 | ₹120 – ₹250 | ₹300 – ₹500 |
| 30 – 100 | ₹300 – ₹800 | ₹800 – ₹1,500 |
| Two-Wheelers | ₹500 – ₹1,200 | ₹1,500 – ₹3,000 |
Tip: Bulk consignments may qualify for discounted rates under contract parcel services.
Parcel Tracking and Delivery
Parcels booked from New Delhi Railway Station can be tracked online through the Indian Railways parcel tracking portal using the consignment number. Delivery depends on the destination but usually occurs within:
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Short Distance: 1–2 days
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Medium Distance: 3–5 days
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Long Distance: 5–7 days
Consignees must present valid ID and the original parcel receipt for collection.
Parcel Office Location and Contact Details
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Location: Near Platform 16, Ajmeri Gate Side, New Delhi Railway Station
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Nearest Landmark: Ajmeri Gate Metro Exit
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Contact Number: 139 (Railway Enquiry) or Local Office Extension
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Working Hours: 8:00 AM – 8:00 PM (Mon–Sat)
Rules and Regulations to Follow
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No Flammable or Illegal Items allowed.
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Proper Labelling is mandatory with name, contact number, and address of sender and receiver.
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Insurance: Optional but recommended for high-value goods.
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Packaging Standards: Must comply with Indian Railways safety norms.
Documents Required for Booking
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Government ID Proof (Aadhaar, Voter ID, Passport)
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Vehicle Registration Copy (for bike parceling)
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Parcel Declaration Form (provided at the office)
Two-Wheeler Parcel Process
Transporting bikes via Indian Railways is affordable and relatively simple:
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Drain fuel completely.
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Disconnect battery.
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Submit original RC and ID proof.
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Wrap with bubble wrap or cloth (chargeable if provided at the station).
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Receive parcel slip with expected arrival details.
FAQs about New Delhi Parcel Office
Is doorstep pickup available?
Currently, doorstep pickup is not available. All parcels must be dropped off at the parcel office.
How can I track my parcel?
Visit https://parcel.indianrail.gov.in and enter the Waybill number.
Are fragile items accepted?
Yes, but they must be adequately cushioned and labeled. Railways are not liable for poor packaging.
Can I send parcels on the same day?
Same-day dispatch is possible if booked early in the day and space is available in the scheduled trains.
Conclusion
The New Delhi Railway Station Parcel Office provides a robust and affordable solution for shipping goods across the country. With proper packaging, timely booking, and awareness of the procedures, anyone can use the service to send parcels safely and efficiently. Whether you’re relocating, sending inventory, or shipping personal goods, Indian Railways remains a cost-effective logistics partner.
